I am extremely upset right now.  I just dealt with a co-worker who has a long history of interpersonal problems with just about everyone she comes into contact with (including one of my bosses who actually complained about her), she treats me like shit (verbally abusive), pounds off an email, not just to my boss, but his boss and his boss's boss, "reporting" me for something, yet neglecting to tell the whole story.  The documents she was asking for were inappropriate for what she was doing.  I told her that if she gave me a time frame, I would get her everything she needed, but I could not supply six months worth of paperwork, when it wasn't warranted.  Anyway, I'd already called her boss (you'll notice I didn't go to two people above him) and told him what happened, then I went to my boss to tell him what happened.  I gave them the whole story, not just my side.  They both agreed I was in the "right", but no one was going to do anything about it.  She's not going to get cautioned for yelling at me, she's not going to get cautioned for threatening me.  Nothing is going to be done. 

He behavior will continue and I'm going to have deal with it.  You want to know the really shitty part?  The reason I was dealing with her was because she had been terrorizing one of my staff members, continually asking her for things that have nothing to do with her job.  "I don't handle that, I don't even know what that is" apparently doesn't register.  Poor girl was petrified that she was going to get into trouble for not cooperating.

I'm hurt and I'm angry.   I will not be getting over this anytime soon.